We are members of the white goods trade association.
most makes of washing machines and cookers repaired including:
Fisher + Paykel
Are you an ISE customer?
If yes then we have bad news and good news.
The bad news first: Unfortunately, the ISE company has ceased trading. Any existing warranty will not be met by ISE ltd.
And the good news? You still have one of the best washing machines ever produced and there is no reason it will not go on giving great service and washes for many years to come.
In our experience, these Asko produced machines very rarely fail and 90% of our service calls were for user preventable reasons such as blockages, over soaping or just lack of user maintenance which were not covered by warranty anyway. Always refer to your instruction book, remove & clean the filter regularly, even if not blocked and run a 90 degree maintenece wash at least once a month.
We can still obtain and stock parts for these machines but all service calls and parts will now have to be charged for. If you purchased your ISE from us, then we will offer a special rate service charge of £30+vat+ parts but if the problem is found to be a user fault then our full charges will apply- see our service page for prices.